Privacy Policy of Prointellect LLC

This Privacy Policy provides information about the ways in which Prointellect LLC, Reinhardstrasse 19, CH-8008 Zürich (hereinafter “Prointellect”) handles personal and non-personal data that are collected in connection with the use of our online platform or arise in the course of a cooperative relationship. This Privacy Policy also explains your rights under data protection law and how you can exercise them.
By actively opting-in to our Privacy Policy, you expressly consent to the processing of your personal data pursuant to this Privacy Policy. If it is necessary to process personal data in order to safeguard our legitimate interests that take precedence over protecting the personal data, we may process personal data even without your express consent in certain cases, to the extent such action is permitted by law.

1. What data are processed?

In general, there are two categories of data that are processed when you enter into contact with us: These are personal data and non-personal data.
A) Personal data:
Personal data refers to all information that relate to you and can reveal something about you as a person. This includes, for example, your first name and surname, postal address, e-mail address, date of birth, telephone number and similar information.
Information that cannot be directly associated with you as a person, i.e. with your identity, does not constitute personal data.
Processing includes any handling of your personal data. This means, among other things, acquiring, collecting, anonymizing, storing, administering, using, transmitting, disclosing or erasing your personal data.
We comply with the legal provisions imposed on us by the data protection laws of Switzerland and, where applicable, the European Union for your benefit and for the trust you place in us. This means that we are transparent with you regarding the specific personal data we process. We only process personal data that we have obtained lawfully, i.e., either because you concluded a contract with us, you participated in one of our sweepstakes, you gave us your consent to the processing or because we have an interest in improving our offerings, our products and our services for you.
When we no longer process your personal data and are no longer legally obligated to retain them, or if you no longer want us to hold and process these data, we will cease to do so.
You have the option at any time to obtain information about the processing of your personal data or not to permit this processing. You will find the procedure for doing so in Chapter 10.
Non-personal data:
When you enter into contact with us, various technologies owned by us and by third parties will collect non-personal data from you on our websites and in our applications.
Non-personal data are information that cannot be directly associated with you as a person, i.e., with your identity. We make no association between these data and your personal data, and therefore, these data are anonymous to us.
We collect and process these data so that we can constantly improve our products and services and adapt them to your needs, identify trends, and compile and evaluate statistical data regarding the use of our digital offerings. These data are also used in order to offer you a positive advertising experience.

2. Collection and storage of personal data

Depending on the website, online platform or application, using certain services requires registering and setting up a user account. When you register, and also when you create ads and search requests, personal data, such as your surname, first name, place of residence, e-mail address, telephone number and potentially other data are collected and stored.
Personal data are also collected and stored where necessary for placing orders, making use of offers, participating in sweepstakes, etc.
Incoming and outgoing consultations with the Prointellect may be recorded and stores for training purposes and quality control.

3. Use and disclosure of your data

You agree that Prointellect may process your personal data and non-personal data for the following purposes:
• fulfilling and performing contractual or statutory obligations
• verifying access authorization and administering the user account (if any)
• informing you about updates or changes to our products, services or events as well as in case of amendments to our General Terms and Conditions, advertising policy, etc.
• anti-fraud operations
• developing and maintaining the customer relationship
• marketing, i.e. all promotional measures, e.g. newsletters, telemarketing, online advertising, SMS and push notifications
• market research, conducting analyses and surveys, as well as for statistical purposes
• designing and improving our offerings and products to meet our customers’ needs
• evaluating user behavior
• delivering targeted advertising
In connection with the listed purposes, it is possible that personality profiles will be created and/or profiling will be conducted.
The term “personality profile” is defined in Swiss law. It refers to the collection of data that permits an assessment of essential characteristics of the personality of a natural person.
The term “profiling” is used in the laws of the European Union. It refers to any form of automated processing of personal data that are used to evaluate, analyze or predict certain personal aspects of a natural person. Examples of such aspects include a person’s financial situation, interests, user behavior, place of residence or change of location.
By accepting this Privacy Policy, you expressly consent to personality profiles being created and/or profiling being conducted.
If you have agreed that we may use your e-mail address for this purpose, we will send you newsletters on a regular basis in order to bring additional offers and services to your attention. You can opt out of the processing of your e-mail address in this manner at any time in the respective newsletter itself by clicking on the link at the end of the newsletter and unsubscribing from it in this way.
Disclosure of your data to Shareholders and use by the same
You agree that Prointellect may disclose your personal data and non-personal data to its Shareholders and that they may process the data for the following purposes:
• anti-fraud operations
• marketing, i.e. all promotional measures, e.g. newsletters, telemarketing and online advertising
• market research and conducting analyses and surveys, as well as for statistical purposes
• designing and improving offerings and products to meet customers’ needs
• evaluating user behavior
• delivering targeted advertising
Prointellect is permitted to enrich the data with data from third-party sources before disclosing them to the Shareholders.
The Shareholders, in turn, may disclose the data to their majority-owned subsidiaries, which may process the data for the same purposes as the Shareholders themselves may process them.
In connection with the listed purposes, it is possible that personality profiles will be created and/or profiling will be conducted. By accepting this Privacy Policy, you expressly consent to personality profiles being created and/or profiling being conducted.
Disclosure of your data to cooperation partners and third parties
You further agree that your personal data and non-personal data may be disclosed for marketing purposes to current and future cooperation partners as well as to advertising networks. Prointellect is permitted to enrich the data with data from third-party sources before disclosing them.
If you fill out a contact form on the online marketplace or in the applications, Prointellect has the right, but not the duty, to disclose your IP address and country of residence to the provider of the respective offer.
You acknowledge that by law, the content of the contact form and the subsequent e-mail correspondence from Prointellect must be retained for six months.
Your personal data may be disclosed to third parties who process them on behalf of Prointellect as agents or for the provision of certain services, which also may involve a data transfer abroad. In doing so, steps are taken to ensure that the transferred personal data are adequately safeguarded and that the processors abide by the applicable data protection laws. There is no other disclosure, transmission or sale of your personal data to third parties outside Prointellect or to its cooperation partners, unless this is necessary for the performance of a contract that you have concluded with Prointellect or you have expressly consented to it.
Prointellect reserves the right to disclose the data as required by law, e.g., for purposes of prosecuting and detecting unlawful activities.

4. Cookies, similar technologies and online advertising

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

5. Children

Persons under 16 years of age are not permitted to use our services.

6. Storage

We store personal data for as long as necessary to fulfil the contract or to comply with legal requirements. Subsequently, we strive to anonymize the data in order to continue using them for statistical purposes. If for some reason this is not possible, the data are erased.

7. Data Security

Prointellect operates secure data networks that adhere to the technical standards applicable in each case. Reasonable technical and organizational precautions are taken in order to properly safeguard your data against loss, destruction, falsification, manipulation or unauthorized access.
Although Prointellect takes technical and organizational measures to protect its marketplace and data from disclosure resulting from errors in data transmission and/or unauthorized access by third parties, it assumes no liability for such unintended events.

8. Your rights concerning your personal data

Your personal data belong to you. Therefore, you have the right to determine yourself what happens with your personal data. You may find out at any time what is being done with your personal data. Under the Swiss Federal Act on Data Protection, you have the following rights:
Right to information: You have the right to find out at any time whether and which of your personal data are being processed by Prointellect.
Right to rectification of your personal data: You have the right at any time to have your personal data rectified if you notice that we are processing erroneous data about you.
Right to erasure of personal data: If the processing of your personal data is no longer necessary, e.g., because your contractual relationship with Prointellect has ended or because you no longer consent to the processing of your personal data, you may request the erasure of your personal data. We will erase your personal data, provided we are not under any other obligation, e.g., a statutory retention obligation, to preserve your personal data for a certain period of time.
Right to restrict or block the processing of your personal data: You have the right at any time to restrict or block the processing of your personal data, provided we are under no other obligation to retain and process your personal data for a certain period of time.
Right to object: You have the right to revoke your consent to this Privacy Policy at any time. You will find the corresponding option after logging in to your account. Alternatively, you may simply send an e-mail including the respective request for revocation to info@Prointellect.ch. To do this, please use the e-mail account that you used to register with Prointellect. This will allow us to verify that the revocation request comes from you.
Please note in this context that there is no option for objecting to general advertisements on our websites or in our applications. These advertisements consist of the same type of advertising that you can also find in a printed newspaper or in a magazine.
To restrict the misuse of personal data in the best manner possible, Prointellect, in the interests of data protection, sets high standards on identifying the requester.
In order to
• find out whether and which personal data about the requester are stored by Prointellect, or
• to correct personal data erroneously stored by Prointellect, or
• to block personal data stored by Prointellect from being used for any further processing, or
• to erase personal data stored by Prointellect
please send a request by email or to our postal address. For identification purposes, a copy of the passport or ID card (front and back) is needed.

9. Legal basis

In processing your personal data, we take into account not only the Swiss Federal Act on Data Protection and its Data Protection Ordinance, but also, to the extent applicable, the General Data Protection Regulation of the European Union (GDPR).

10. Right to lodge a complaint

You have the right to make a report to or lodge a complaint with the appropriate supervisory authority if you believe that the processing of your personal data is not in compliance with data protection law. You can do this by contacting the supervisory authority in the country where your place of residence or work is located or in the place or country where the alleged data protection infringement occurred.

11. Changes and users’ consent to this Privacy Policy

Prointellect adapts its Privacy Policy to the most current level of measures dealing with the use and protection of personal data. Every new version will be made available to you in an appropriate location.
The most recent Privacy Policy published by Prointellect shall apply in each case. Please reread this Privacy Policy at regular intervals so that you are always current as to what we do with your personal data and how you can exercise your rights.